Command Center

Overview

Vale · 24h

Task success

100%

booking / goal completed

TTFB p95

—

time to first token

Transfer success

—

bridged to human

Tool error rate

—

cordic / provider

Dead-air

—

per call

Containment

—

resolved without transfer

The loop

Observe

Per-call metrics + SLOs streamed from every agent, per tenant / model / build.

Learn

Scored calls, failure taxonomy, model champion/challenger — before anything ships.

Act

Risk-tiered remediation: retry, failover, canary, rollback — audited, human-gated on prod.